What methods of payment do you accept? Payment option is credit card only. Details must be supplied during the order and payments will then be processed automatically on the renewal date each month. H...
Vonex Business provides tools and processes to help you avoid bill shock and manage ongoing expenditure. Access near real-time usage information on service usage via your online account or, where avai...
Vonex Business takes account security very seriously. To keep you safe, we provide a variety of tools and policies to prevent unauthorised account access and fraudulent service usage. Access to your o...
Log into the ‘MyAccount Portal’. Select ‘Accounts’ from the left hand menu. From the top menu, select either ‘Invoice’s to see your invoice history or ‘Payment History’ to see your payment history....
Log into the ‘MyAccount Portal’. Select ‘Accounts’ from the left hand menu. Select ‘Payment’ from the top menu. You can only change the credit card details. If you have previously provided your direct...
In the event of a dispute, the customer must notify Vonex in writing (email or letter) within (7) working days, explaining the objection to the disputed amount. It must contain the following informati...