The Call Park and Pick feature is useful if you pick up a call, but then decide to move to a more private, quiet location. You can park a call without specifying a receiving extension, and then pick u...
Login to the MyAccount Portal and select Phones from the menu on the left. Select Buttons across the top. You will then see the current lines assigned to the phone and the current function of the line...
Auto Attendant (also known as IVR) provides a spoken menu for callers to pick the appropriate option (e.g. ‘Press 1 for Sales, 2 for Technical Support’ etc). You can record your own greeting to reflec...
Hunt Groups are a convenient way to ensure calls are made directly to a specific department. For example, you could have a Hunt Group that includes all members of your Sales Team – you can promote the...
Setup 'follow me ' feature: Login to the ‘MyAccount portal’. Select ‘Phones’ on the left hand menu, then choose the phones you wish to set the diversion on. Across the top select ‘Follow Me and Voicem...
Voicemail Setup 1. Dial 121 from your service, press ‘0’ for Voicemail Setup and follow the prompts to record your voicemail greeting. Note: For Hunt Groups, dial 171 instead. ‘Mailbox’ number is the ...
Setup a line monitoring handset key If using a MyNetFone provided IP phones (Cisco, Yealink) it’s possible to convert lines on your handset into monitor lines. This means you can see the status of ano...