What happens with my call credits when my bill is calculated?

When your bill is calculated, available call credits will be used to offset the amount owing on the monthly plan fee. The $5 minimum call credit balance must also be replenished at the time of payment.

For example, you are on the $10 Home Saver Plan. When the bill is calculated, you have $9.50 in call credits. Therefore, the amount owing on the account to cover the monthly plan fee is 50c, plus $5.00 in call credit. The total payment due is $5.50. By making this payment, your plan fee for the previous billing period will be paid, and you will now have $5.00 worth of call credits ready to use.