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  1. Vonex Direct

Residential Customers

  1. Vonex's Residential Plans

    1. Options to suit your call needs
    2. Where can I find out more?

  2. Billing & Payments

    1. When will I receive my bill?
    2. How do I pay?
    3. Is there a minimum call credit requirement
      4. See all 8 articles »

  3. Vonex Customer Portal

    1. Managing your account
    2. Configuring your phone
    3. Resetting your password

  4. Other Useful Information

    1. What happens to my number if I cancel my account?
    2. What happens to my call credits if I cancel my account?
    3. Is there an early termination fee?
      4. See all 8 articles »

  5. Number Porting

    1. Can I cancel or reverse the number port?
    2. Why was my Number Porting Request rejected?
    3. Will there be any downtime during the porting process?
      4. See all 6 articles »

  6. Migration

    1. Migration FAQ
    2. Residential Plans
    3. Billing & Payments
      4. See all 7 articles »