You can cancel the Number Porting by calling our Team on 1300 731 048: If you withdraw your porting request up to 24 hours before the port is scheduled to occur (called the 'cutover date'). You will b...
Rejections can happen for a number of reasons which are outside the control of Vonex. For example: Service Number Not Found The telephone number which you have provided may have been incorrec...
Generally, the porting process should take less than half an hour and you may barely notice any downtime on the cutover date. However if your telephone service is still not working after it passed the...
You will receive an 'Acceptance' or 'Rejection' notification about 1 business day after you submit the form. If your request is Accepted, the email will advise you the 'cutover date & time' (that is, ...
It takes just 6 - 10 business days for eligible simplex numbers...
Number Porting is available in all call regions throughout Australia. If you'd like to ensure that your number is portable please call our friendly team on 1300 731 048....