What is happening As part of the onboarding to Vonex, customers will be upgraded onto Vonex systems over the next 6-8 months. These systems include the Vonex PBX, SIP Trunk, Virtual Fax, NBN and mobi...
Our development team is busy creating a new customer portal that will allow you to manage your services, this is currently slated to be available to customers by 31st of January 2022 and will give acc...
Over the coming months, we will endeavor to migrate all existing services from My Net Phone legacy Virtual PBX product to Vonex's Hosted IP Solution As part of the migration process, Vonex's engineers...
To ensure optimal connectivity and call quality for your Hosted IP product please apply the following setting within your local network Ensure SIP ALG or any SIP smart feature is disabled Allow all t...
Vonex Virtual Fax allows you to send faxes via a portal and receive faxes via email Faxes sent to your assigned fax number are delivered straight to your e-mail inbox as PDF documents - accessible fro...
Sending faxes via email is a feature that can be requested for the Virtual Fax product Once you have been given your credentials please use the following process to send a fax via email Note: faxes c...
Vonex has recently acquired MyNetFone Business. As a result of this acquisition, we will be migrating your SIP Trunk services from the old MyNetFone system to the Vonex SIP system. We have taken great...
Please follow the following template to setup 3CX for Vonex SIP Trunk migrated from MyNetFone...